Authored by: Seagull Song and Wang Mo
In December 2025, the Hangzhou Internet Court held that the defendant, a generative AI service provider (the “Defendant”), was not liable for generating AI “hallucinations,” finding that the Defendant had fulfilled its reasonable duty of care, such as applying the common technological measures widely used in the AI industry to enhance the accuracy of its AI-generated content and also reminding its users that the AI-generated content might not be accurate.